Japanese Speaking IT System Asset Manager - BPO （ITシステムアセットマネージャー/BPO企業）

Industry	BPO
Work Location	Kuala Lumpur
Employment Status	Full Time
Job Details	Responsibilities: Deliver Asset Management services for multiple our customers. Act as the single point of contact for customers, partners, and internal our stakeholders. Manage, track, report, and resolve issues related to customers IB data. Support customers in managing the lifecycle of HW and SW assets to mitigate risks, optimize TCO, and improve customer experience. Key Job Duties: Ensure customer Install Based is correctly aligned with contracts, locations, and service coverage levels. Lead the implementation of Asset Management services. Onboard new customers and reconcile IB data from various sources. Identify discrepancies and manage MACD activities. Provide ongoing IB maintenance support and collaborate cross-functionally. Required Skills: Expert-level proficiency in Japanese (written and verbal). Strong understanding of our business model, product portfolio, and GTM strategies. Advanced Excel skills (macros, pivots, formulas) and experience with data analysis. Proficiency in reporting tools like Tableau and Power BI. Excellent communication skills and a proactive, ownership-driven approach. Eligibility & Qualifications: Bachelor's degree with minimum of 4 years of customer engagement experience including 2 years of experience in IB Management or Data Management or similar ITIL Foundation, and HAM/SAM are good to have
Salary Details	RM7800 - RM8200
Skills and Experience	JLPTN1 (Business Level Japanese Proficiency), Excel And Data Analysis Skill, ITIL Foundation, HAM/SAM
Working Hours	① 8:00 AM – 5:00 PM / ② 9:00 AM – 6:00 PM
Benefits	■KPI Bonus : Up to RM 300 (based on individual performance) ■Salary includes the language allownace
Holidays and Vacations	Sat and Sun

Industry

BPO

Work Location

Kuala Lumpur

Employment Status

Full Time

Job Details

Responsibilities:

Deliver Asset Management services for multiple our customers.
Act as the single point of contact for customers, partners, and internal our stakeholders.
Manage, track, report, and resolve issues related to customers IB data.
Support customers in managing the lifecycle of HW and SW assets to mitigate risks, optimize TCO, and improve customer experience.

Key Job Duties:

Ensure customer Install Based is correctly aligned with contracts, locations, and service coverage levels.
Lead the implementation of Asset Management services.
Onboard new customers and reconcile IB data from various sources.
Identify discrepancies and manage MACD activities.
Provide ongoing IB maintenance support and collaborate cross-functionally.

Required Skills:

Expert-level proficiency in Japanese (written and verbal).
Strong understanding of our business model, product portfolio, and GTM strategies.
Advanced Excel skills (macros, pivots, formulas) and experience with data analysis.
Proficiency in reporting tools like Tableau and Power BI.
Excellent communication skills and a proactive, ownership-driven approach.

Eligibility & Qualifications:

Bachelor's degree with minimum of 4 years of customer engagement experience including 2 years of experience in IB Management or Data Management or similar
ITIL Foundation, and HAM/SAM are good to have

Salary Details

RM7800 - RM8200

Skills and Experience

JLPTN1 (Business Level Japanese Proficiency), Excel And Data Analysis Skill, ITIL Foundation, HAM/SAM

Working Hours

① 8:00 AM – 5:00 PM / ② 9:00 AM – 6:00 PM

Benefits

■KPI Bonus : Up to RM 300 (based on individual performance) ■Salary includes the language allownace

Holidays and Vacations

Sat and Sun

Japanese Speaking IT System Asset Manager - BPO （ITシステム アセットマネージャー/BPO企業）

Job Information Details

Japanese Speaking IT System Asset Manager - BPO （ITシステムアセットマネージャー/BPO企業）