| Job Details | Essential duties/responsibilities:
- Assist the Project Manager to handle the project effectively.
- Developing and implementing detailed project plans, schedules, budget and project costs.
- Support project management activities, and monitor progress of assigned projects throughout the entire project lifecycle to achieve effective time, cost and quality.
- Manage the project team to meet the project requirements and deadline.
- Work collaboratively with internal and external stakeholders involved in the projects i.e. consultants, contractors, government officials, etc.
- Prepare project reports and provide updates to Project Manager.
- Periodically update the team on work schedule progress including progress claim.
- Attend site meetings and resolving engineering and projects management issues when requested.
- Daily update the team on work assignment and progress.
- Maintain customer satisfaction by investigating concerns, implementing corrective action, communication with staff and providing customer feedback.
- Handling customer complaints or concerns quickly and revert the complaints to superior to solve the issues in the professional manner.
- Ensure customer information to be kept confidentially and adequately according to company rules and regulations.
- Work with sales team to ensure after-sales service to customer, providing expert advice / consultancy, strengthening customer relationship, etc.
- Work closely and maintain good communication within department and other departments.
- Maintain compliance with all company policies and procedures.
- Responsible for any other tasks assigned from time to time by superior.
Education Requirements:
- At least a Diploma holder or Bachelor Degree in Project Management or equivalent.
- At least 5 years of experience in a similar project management role, preferably in project/construction management.
- Possess technical knowledge of building automation system (HVAC mechanical and controls) will be an added advantage.
- Good leadership and ability to lead site project team and coordinate with various departments and consultants.
- Required language(s): Bahasa Malaysia, English, or Japanese (is an added advantage) including ability to speak effectively with vendors, customers and within organization.
- Required Skill(s): Planning, organization, leadership, negotiation, problem solving, communication, and interpersonal.
- Pleasant, proactive, good team player, self-initiated, responsible & positive attitude.
- Ability to manage multiple tasks, prioritize workload and work under pressure.
- Primary work locations are Kuala Lumpur & Cyberjaya, with potential travel to other project sites within Malaysia depending on project needs.
- Possess with own transport & valid driving license.
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