Japanese Speaking Customer Support - Travel Industry（Uegrnt）日本語スピーカーカスタマーサポート

Full Time

Contract

Urgent Hiring

Entry Level

Mon-Fri

Shift Work

No Dress Code

Global Company

Attractive Benefits

Commission/Incentive

Medical Support

Training Provided

Foreign Language

Job Information Details

Industry	BPO
Work Location	Cyberjaya
Employment Status	Full Time
Job Details	Responsibilities: Handle customer inquiries, including phone calls from both Japanese and international clients. Manage updates, complaints, changes, and cancellations with partners Provide proposals and recommendations for services and products Conduct follow-ups via phone, email, and chat Input and maintain information in the system Requirements: JLPT N1 or N2 holder with work experience in Japan Work experience in customer support, preferably within the travel industry; experience handling phone inquiries is a plus Strong typing skills and solid basic PC knowledge Ability to adapt flexibly to different situations DOJ: 16th or 23rd March 2026
Salary Details	RM7000 - RM9000
Skills and Experience	Customer Service, Customer Support, Travel Customer Service, Travel Customer Support
Working Hours	Mon - Fri / 8 hours of shift work between 8:00 ～23:00 (Shift Sample 7:00-16:00/8:00-17:00/9:00-18:00/12:00-21:00/13:30-22:30)
Benefits	KPI Bonus up to RM300
Holidays and Vacations	Sat and Sun

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