| Job Details | Key Responsibilities:
- Lead and Drive Industrial Relations Strategy & Governance
Develop, implement, and continuously improve industrial relations policies, frameworks, and practices aligned with business objectives and statutory requirements.
- Manage Union Relations & Collective Bargaining
Lead and manage union engagement activities, collective agreement (CA) negotiations, consultations, and dispute resolution processes with union representatives.
- Oversee Employee Relations & Disciplinary Management
Manage grievance handling, disciplinary matters, domestic inquiries, workplace investigations, and conflict resolution in accordance with company policies and labor laws.
- Drive Supervisory Governance & Capability Building
Guide and support plant management, HR teams, and supervisors in handling employee conduct, discipline, and workplace issues consistently and effectively.
- Ensure Legal & Statutory Compliance
Monitor and ensure compliance with Employment Act, Industrial Relations Act, Collective Agreements, company policies, and other relevant labor regulations.
- Partner with Operations & HR Stakeholders
Collaborate with Operations, HR Business Partners, Legal, and senior management on workforce-related matters, organizational changes, and employee engagement initiatives.
- Manage Industrial Relations Risk & Workforce Climate
Monitor workforce sentiment, union developments, and potential industrial relations risks across manufacturing plants. Recommend proactive interventions where necessary.
- Represent the Organization in External IR Matters
Liaise with government authorities, labor offices, industrial relations departments, legal representatives, and external stakeholders on industrial relations matters when required.
- Drive Continuous Improvement Initiatives
Review and enhance IR processes, disciplinary procedures, communication channels, and governance practices to improve operational efficiency and employee relations effectiveness.
- Prepare IR Reports & Management Updates
Analyze IR trends, disciplinary statistics, union matters, and workforce issues, and provide regular reports and recommendations to management. decision-making.
- Travel Requirements: Occasional domestic travel to manufacturing plants and operational sites for employee relations matters, union discussions, investigations, and stakeholder engagement.
- Working Conditions: Office-based role and occasional travel to plants.
- Perform any other related duties or responsibilities as may be assigned from time to time to meet business requirements.
Qualifications:
- Bachelor’s Degree in Human Resource Management, Industrial Relations, Business Administration, Law, or related discipline.
- Master’s Degree or professional certification in Industrial Relations, Human Resources, or Employment Law is an added advantage.
- Sound knowledge of Malaysian labor laws, including Employment Act, Industrial Relations Act, Trade Unions Act, and related statutory requirements
- Minimum 10–15 years of progressive experience in Industrial Relations and Employee Relations within a manufacturing environment.
- Strong hands-on experience in managing unionized environments, collective agreement negotiations, disciplinary management, and dispute resolution.
- Proven experience in handling domestic inquiries, labor office cases, industrial relations disputes, and engagement with external authorities.
- Experience leading IR strategies across multiple manufacturing plants or operations is preferred.
- Prior people management and stakeholder management experience at senior management level is required.
- Fluent in English and Bahasa Malaysia, both written and spoken.
- Ability to communicate effectively with employees, union representatives, management, and external authorities.
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